Front End Cashier Job Description

Provide exceptional customer service while maintaining a safe and hazard-free work environment. Assist customers by processing purchases while providing prompt, friendly, helpful customer service.

Essential Duties and Responsibilities of a Cashier

A. Cash Register Duties

  • Operate cash register by passing bar coded items across electronic scanner to record price of customer purchase
  • Process customer purchases promptly and accurately using correct PLU’s for produce, deli, bakery and bulk items
  • Process customer payment accurately and efficiently, in accordance with established policies of Fricks Market
  • Make change and issue receipts to customers
  • Call for back-up as needed to minimize wait time for customers.
  • Bag customer purchases as needed in safe and logical process
  • Become familiar with Fricks Markets policies in order to answer customer questions. Refer unresolved questions or problems to Front End Manager
  • Alert Management of potential shoplifters, disorderly customers or other emergencies

B. Customer Service

  • Maintain a pleasant helpful relationship with customers and co-workers
  • Provide prompt friendly customer service
  • Encourage and answer all customer suggestions, requests and complaints

C. Department Maintenance

  • Stock items as assigned
  • Keep register area in a clean and orderly condition
  • Collect grocery carts from corral as needed
  • Inform Front End Manager of equipment repair and replacement needs
  • Take care of any spills to keep customers and staff safe

Required Knowledge, Skills and Ability

  • General Math Skills
  • Ability to Count Money
  • Customer Service Skills
  • Logical Thinking

Education and Experience

  • High School Graduate Preferred

This job description is intended to provide the general requirements of the work performed in this job position. This is not a comprehensive list of all duties, responsibilities, and requirements. Fricks Market reserves the right to revise this job description, and to assign other duties as they are deemed necessary to warrant the operational needs of the company.